{"id":3949,"date":"2023-01-11T13:47:47","date_gmt":"2023-01-11T11:47:47","guid":{"rendered":"https:\/\/satchel.eu\/?page_id=3949"},"modified":"2026-04-17T15:21:24","modified_gmt":"2026-04-17T12:21:24","slug":"releve-de-compte-et-recu-de-transaction","status":"publish","type":"page","link":"https:\/\/satchel.eu\/fr\/faq\/releve-de-compte-et-recu-de-transaction\/","title":{"rendered":"Relev\u00e9 de compte et un re\u00e7u de transaction"},"content":{"rendered":"
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Comment t\u00e9l\u00e9charger un relev\u00e9 de compte et un re\u00e7u de transaction ?<\/h1>\n

Relev\u00e9 de compte<\/h2>\n

Chaque client a la possibilit\u00e9 de t\u00e9l\u00e9charger un relev\u00e9 de son compte particulier qui indique les transactions effectu\u00e9es pendant la p\u00e9riode s\u00e9lectionn\u00e9e.<\/p>\n

\u00c9tape 1. Acc\u00e9dez \u00e0 l’onglet \u00ab Tous les comptes \u00bb dans le menu lat\u00e9ral<\/b><\/p>\n

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\u00c9tape 2. S\u00e9lectionnez le compte pour lequel vous souhaitez g\u00e9n\u00e9rer un relev\u00e9<\/b><\/p>\n

\u00c9tape 3. Cliquez sur le bouton \u00ab T\u00e9l\u00e9charger le relev\u00e9 \u00bb<\/b><\/p>\n

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\u00c9tape 4. S\u00e9lectionnez la p\u00e9riode pour laquelle le rapport sera g\u00e9n\u00e9r\u00e9<\/b><\/p>\n

Veuillez noter que les dates du rapport ne peuvent \u00eatre d\u00e9finies que pour la p\u00e9riode d’un an figurant sur votre relev\u00e9 de compte.<\/p>\n

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\u00c9tape 5. S\u00e9lectionnez le format souhait\u00e9 pour le fichier et cliquez sur \u00ab T\u00e9l\u00e9charger \u00bb. Le fichier sera automatiquement t\u00e9l\u00e9charg\u00e9 sur votre PC.<\/b><\/p>\n

Re\u00e7u de transaction<\/h2>\n

En plus de g\u00e9n\u00e9rer le relev\u00e9 pour l’ensemble du compte, les utilisateurs peuvent \u00e9galement g\u00e9n\u00e9rer un re\u00e7u pour une transaction sp\u00e9cifique dans le compte s\u00e9lectionn\u00e9 ou \u00e0 partir de l’onglet \u00ab Historique \u00bb.<\/p>\n

\u00c9tape 1. Cliquez sur une transaction<\/b><\/p>\n

REMARQUE : l’option permettant de g\u00e9n\u00e9rer le re\u00e7u de transaction n’est disponible que pour les paiements enti\u00e8rement trait\u00e9s. Vous ne pouvez pas t\u00e9l\u00e9charger le re\u00e7u des transactions rejet\u00e9es ou en cours de traitement.<\/p>\n

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\u00c9tape 2. Cliquez sur \u00ab T\u00e9l\u00e9charger le re\u00e7u \u00bb<\/b><\/p>\n

Le re\u00e7u sera t\u00e9l\u00e9charg\u00e9 sous forme de document PDF contenant les d\u00e9tails de ce paiement particulier.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Comment t\u00e9l\u00e9charger un relev\u00e9 de compte et un re\u00e7u de transaction ? Relev\u00e9 de compte Chaque client a la possibilit\u00e9 de t\u00e9l\u00e9charger un relev\u00e9 de son compte particulier qui indique les transactions effectu\u00e9es pendant la p\u00e9riode s\u00e9lectionn\u00e9e. \u00c9tape 1. Acc\u00e9dez \u00e0 l’onglet \u00ab Tous les comptes \u00bb dans le menu lat\u00e9ral \u00c9tape 2. S\u00e9lectionnez le…<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":99,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3949","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ \u2013 Relev\u00e9s et re\u00e7us<\/title>\n<meta name=\"description\" content=\"Informations sur relev\u00e9s de compte et transactions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/satchel.eu\/fr\/faq\/releve-de-compte-et-recu-de-transaction\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ \u2013 Relev\u00e9s et re\u00e7us\" \/>\n<meta property=\"og:description\" content=\"Informations sur relev\u00e9s de compte et transactions.\" \/>\n<meta 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