{"id":1570,"date":"2021-04-08T23:20:16","date_gmt":"2021-04-08T20:20:16","guid":{"rendered":"https:\/\/satchel.eu\/?page_id=1570"},"modified":"2025-12-08T14:16:23","modified_gmt":"2025-12-08T12:16:23","slug":"formulario-de-reclamacao","status":"publish","type":"page","link":"https:\/\/satchel.eu\/pt\/formulario-de-reclamacao\/","title":{"rendered":"Formul\u00e1rio de reclama\u00e7\u00e3o do cliente"},"content":{"rendered":"<section class=\"section form-page\">\r\n  <div class=\"container\">\r\n    <div class=\"row\">\r\n      <div class=\"col-lg-14 mx-auto\">\r\n        <h1 class=\"mb-30\">Formul\u00e1rio de reclama\u00e7\u00e3o do cliente<\/h1>\r\n        <form action=\"https:\/\/forms.zohopublic.eu\/document\/form\/Customercomplaintform\/formperma\/rH360tuKMF9OGF-7XDXFCRlOPcdRY8pExq84uA7Lrrk\/htmlRecords\/submit\" method=\"POST\" id=\"customer_complaint_form\" accept-charset='UTF-8' enctype='multipart\/form-data'>\n\n  <input type=\"hidden\" name=\"zf_referrer_name\" value=\"\"><!-- To Track referrals , place the referrer name within the \" \" in the above hidden input field -->\n  <input type=\"hidden\" name=\"zf_redirect_url\" value=\"\"><!-- To redirect to a specific page after record submission , place the respective url within the \" \" in the above hidden input field -->\n  <input type=\"hidden\" id=\"zc_gad\" name=\"zc_gad\" value=\"\"\/><!-- If GCLID is enabled in Zoho CRM Integration, click details of AdWords Ads will be pushed to Zoho CRM -->\n\n  <input type=\"hidden\" name=\"SingleLine6\" checktype=\"c1\" value=\"\" maxlength=\"255\" fieldType=\"1\" placeholder=\" \" class=\"js-input-utm\" \/>\n\n  <p class=\"h4 mb-25\">Informa\u00e7\u00f5es do cliente<\/p>\n\n  <div class=\"row form-group mb-15\">\n    <div class=\"col-md-8 mb-15 mb-md-0 form-control-wrap\">\n      <label for=\"customer_complaint_1\">Nome completo \/ Nome da empresa <span class=\"text-red\">*<\/span><\/label>\n      <input type=\"text\" name=\"SingleLine\" value=\"\" size=\"40\" class=\"form-control\" id=\"customer_complaint_1\">\n    <\/div>\n    <div class=\"col-md-8 form-control-wrap\">\n      <label for=\"customer_complaint_2\">C\u00f3digo legal (para pessoas jur\u00eddicas)<\/label>\n      <input type=\"text\" name=\"SingleLine1\" value=\"\" size=\"40\" class=\"form-control\" id=\"customer_complaint_2\">\n    <\/div>\n  <\/div>\n\n  <div class=\"form-group mb-15 form-control-wrap\">\n    <label for=\"customer_complaint_3\">Morada<\/label>\n    <input type=\"text\" name=\"SingleLine2\" value=\"\" size=\"40\" class=\"form-control\" id=\"customer_complaint_3\">\n  <\/div>\n\n  <div class=\"row form-group mb-65\">\n    <div class=\"col-md-8 mb-15 mb-md-0 form-control-wrap\">\n      <label for=\"customer_complaint_4\">Telefone<\/label>\n      <input type=\"tel\" name=\"PhoneNumber_countrycode\" value=\"\" size=\"40\" class=\"form-control\" id=\"customer_complaint_4\">\n    <\/div>\n    <div class=\"col-md-8 form-control-wrap\">\n      <label for=\"customer_complaint_5\">E-mail <span class=\"text-red\">*<\/span><\/label>\n      <input type=\"email\" name=\"Email\" value=\"\" size=\"40\" class=\"form-control\" id=\"customer_complaint_5\">\n    <\/div>\n  <\/div>\n\n  <div class=\"form-group form-group--float mb-16 ohnohoney\">\n    <input class=\"form-control\" type=\"text\" name=\"input_15_10\" id=\"customer_complaint_subject\" placeholder=\" \" autocomplete=\"new-password\" \/>\n    <label class=\"form__label\" for=\"customer_complaint_subject\">Subject<\/label>\n  <\/div>\n\n  <p class=\"h4 mb-25\">Detalhes da reclama\u00e7\u00e3o<\/p>\n\n  <div class=\"form-group mb-15 form-control-wrap\">\n    <label for=\"customer_complaint_6\">Data <span class=\"text-red\">*<\/span><\/label>\n    <input type=\"text\" name=\"Date\" value=\"\" size=\"40\" class=\"form-control js-datepicker-complaint\" id=\"customer_complaint_6\">\n  <\/div>\n  <div class=\"form-group mb-15 form-control-wrap\">\n    <label for=\"customer_complaint_7\">Motivo da reclama\u00e7\u00e3o <span class=\"text-red\">*<\/span><\/label>\n    <input type=\"text\" name=\"SingleLine3\" value=\"\" size=\"40\" class=\"form-control\" id=\"customer_complaint_7\">\n  <\/div>\n  <div class=\"form-group mb-15 form-control-wrap\">\n    <label for=\"customer_complaint_8\">Pedido de reclama\u00e7\u00e3o <span class=\"text-red\">*<\/span><\/label>\n    <textarea name=\"MultiLine\" cols=\"40\" rows=\"10\" class=\"form-control\" id=\"customer_complaint_8\"><\/textarea>\n  <\/div>\n  <div class=\"form-group mb-40 form-control-wrap\">\n    <label for=\"customer_complaint_9\">Assinatura do cliente (letra de imprensa)<\/label>\n    <input type=\"text\" name=\"SingleLine4\" value=\"\" size=\"40\" class=\"form-control\" id=\"customer_complaint_9\">\n  <\/div>\n\n  <div class=\"mb-25 text-center\">\n    <div class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAAABwP3bz0lOUJjSm\" data-theme=\"light\" data-size=\"normal\"><\/div>\n    <div class=\"recaptcha-error error wpcf7-not-valid-tip\" style=\"display:none;\">Por favor, verifique se \u00e9 humano.<\/div>\n  <\/div>\n\n  <div class=\"text-center d-flex flex-column align-items-center\">\n    <button class=\"btn btn-primary w-175px wpcf7-form-control wpcf7-submit\" type=\"submit\">Enviar<\/button>\n  <\/div>\n\n  <div class=\"response-output error wpcf7-not-valid-tip mt-20 text-center\" style=\"display:none;\"><\/div>\n<\/form>\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"Formul\u00e1rio de reclama\u00e7\u00e3o do cliente Informa\u00e7\u00f5es do cliente Nome completo \/ Nome da empresa * C\u00f3digo legal (para pessoas jur\u00eddicas) Morada Telefone E-mail * Subject Detalhes da reclama\u00e7\u00e3o Data * Motivo da reclama\u00e7\u00e3o * Pedido de reclama\u00e7\u00e3o * Assinatura do cliente (letra de imprensa) Por favor, verifique se \u00e9 humano. Enviar","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1570","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>O Seu Feedback Importa - Satchel<\/title>\n<meta name=\"description\" content=\"Se voc\u00ea teve uma experi\u00eancia desagrad\u00e1vel com qualquer um de nossos servi\u00e7os, n\u00e3o hesite em comunicar o problema preenchendo um formul\u00e1rio de reclama\u00e7\u00e3o, e faremos o nosso melhor para resolver o problema.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/satchel.eu\/pt\/formulario-de-reclamacao\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"O Seu Feedback Importa - 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