Pradėkite savo svajonių darbą Satchel

Mums rūpi jūsų individualus augimas ir žinome, kaip padėti jums būti sėkmingiems nepakenkiant asmeniniam gyvenimui. Jei esate motyvuotas, atviras ir kūrybingas profesionalas, pasiruošęs priimti naujus iššūkius – jūsų ambicijoms Satchel yra vietos.

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Pardavimų vadybininkas (-ė)

Lithuania, Vilnius

Rodyti daugiauRodyti mažiau

Requirements:

  • Previous sales and business development experience in Fintech, banking or corporate consulting. Ideally, additional experience in project management, analytics or working with front/backend development projects;
  • Motivated and result-oriented personality with analytical mindset and career development ambitions;
  • Team player with ability to actively take initiatives and make own decisions within the field of competence;
  • Fluent English language;
  • Ability for regular business trips;
  • Knowledge of Agile or Bitrix is an advantage.

Key Responsibilities:

  • New business partners and clients acquisition (management of negotiations, coordination of commercial activity, preparation of contracts etc.);
  • Maintenance of existing business partners portfolios;
  • Development and implementation of joint integration projects, marketing events, promotional activities;
  • Adherence to scheduled performance indicators (fulfillment of planned goals for partner/client acquisition, project implementation deadlines etc.).

We offer:

  • Stable employment on the basis of a full-time job contract;
  • Competitive salary;
  • Friendly and supportive atmosphere among colleagues;
  • Participation in forums and conferences for knowledge improvement;
  • Prestigious office.
Apply now
Attach your CV in English and we will get back to you!

    Klientų aptarnavimo komandos vadovas (-ė)

    Lithuania, Vilnius

    Rodyti daugiauRodyti mažiau

    Requirements:

    • At least 2 years of experience in Customer Support department at the Banking or Financial sector (preferred)
    • At least 1 year of experience in a Team Lead position;
    • Fluent in English and Lithuanian (knowledge of the Russian language is highly preferred);
    • Organizational and management skills, excellent communication skills;
    • Experience in optimizing processes and increasing the efficiency of used resources;
    • Ability to organize and plan the work of the department;
    • Experience with Zendesk software products and services;
    • Experience in creating processes within the support team.

    Responsibilities:

    • Managing the support team consisting of 2-3 members;
    • Forming a team, participating in the hiring process if needed;
    • Creating KPIs, monitoring the quality of service and the correctness of responses to customers;
    • Ensuring that every customer is efficiently onboarded and gets an answer to all their doubts;
    • Creating procedures, manuals and instructions;
    • Creating healthy climate in the team and increasing productivity;
    • Improving workflows and creating automation processes.

    We offer:

    • Stable employment on the basis of a full-time job contract;
    • Competitive salary;
    • Friendly and supportive atmosphere among colleagues;
    • Participation in forums and conferences for knowledge improvement;
    • Prestigious office.
    Apply now
    Attach your CV in English and we will get back to you!

      Klientų aptarnavimo specialistas (-ė)

      Lithuania, Vilnius

      Rodyti daugiauRodyti mažiau

      Requirements:

      • Previous experience in customer service (Financial or Fintech is considered an advantage);
      • Fluent in English and Lithuanian (knowledge of other languages is considered an advantage);
      • Perfect time management skills;
      • Communication skills, ability to respond in a clear way;
      • Natural desire to help and active listening skills;
      • Computer-literate, familiarity with CRM systems;
      • Working knowledge of ticketing and chat systems (Freshdesk, Freshchat or similar) is considered an advantage.

      Responsibilities:

      • Providing excellent customer support via email, chats, phone;
      • Updating our internal database with relevant information;
      • Immediately escalating serious complaints or issues that you are not equipped to deal with;
      • Liaising with colleagues or managers to find the best solutions to customers’ issues;
      • Maintaining a polite, helpful and professional manner at all times;
      • Familiarizing yourself with new products and services as they are introduced;
      • Respecting client confidentiality at all times.

      We offer:

      • Stable employment on the basis of a full-time job contract;
      • Competitive salary;
      • Friendly and supportive atmosphere among colleagues;
      • Participation in forums and conferences for knowledge improvement;
      • Prestigious office.
      Apply now
      Attach your CV in English and we will get back to you!

        Neradote jums tinkamos pozicijos?

        Jei neradote jums tinkamos pozicijos, pateikite savo CV ir mes susisieksime su jumis, kai tik atsiras laisva darbo vieta.