Build an in-demand career

We are searching for talented people who will reshape the digital finance industry together with us.

What do we offer?

A dynamic startup with offices in the heart of Europe

A motivated international dream team

Opportunities for personal growth and a brilliant career

Possibility of rotational assignment across departments

A challenging but rewarding experience

Start your dream job at Satchel

Being a part of our team doesn’t just mean being in the frontline of financial innovation, but also having a solid career path ahead in one of the most competitive industries.

We care about your individual growth and know how to help you be successful without compromising personal life. If you are a motivated, open-minded and creative professional ready to accept new challenges – there is room for your ambition at Satchel.

More about Satchel

Explore opportunities

Sales Manager

Lithuania, Vilnius

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Requirements:

  • Previous sales and business development experience in Fintech, banking or corporate consulting. Ideally, additional experience in project management, analytics or working with front/backend development projects;
  • Motivated and result-oriented personality with analytical mindset and career development ambitions;
  • Team player with ability to actively take initiatives and make own decisions within the field of competence;
  • Fluent English language;
  • Ability for regular business trips;
  • Knowledge of Agile or Bitrix is an advantage.

Key Responsibilities:

  • New business partners and clients acquisition (management of negotiations, coordination of commercial activity, preparation of contracts etc.);
  • Maintenance of existing business partners portfolios;
  • Development and implementation of joint integration projects, marketing events, promotional activities;
  • Adherence to scheduled performance indicators (fulfillment of planned goals for partner/client acquisition, project implementation deadlines etc.).

We offer:

  • Stable employment on the basis of a full-time job contract;
  • Competitive salary;
  • Friendly and supportive atmosphere among colleagues;
  • Participation in forums and conferences for knowledge improvement;
  • Prestigious office.
Apply now
Attach your CV in English and we will get back to you!

    Customer Support representative

    Lithuania, Vilnius

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    Your key responsibilities will include:

    • Communicate effectively with clients and colleagues;
    • Identify client’s needs, advise the client on product setups, systems, payment, and format-related questions;
    • Manage customer expectations and take ownership of the reported issue;
    • Educate customers to understand and use customer interfaces in an efficient way;

    Requirements:

    • Advanced/ Fluent English, both written and oral skills for emails/phone calls; knowledge of Lithuanian language is a must.
    • 2+ years of experience as Customer Support Specialist (banking or IT sector as a plus)
    • Ability to obtain, verify, evaluate work assignments and provide necessary information for clients;
    • Ability to react to the stressful situation;
    • Working knowledge of Microsoft Windows and Microsoft Office applications; general hardware and software knowledge;
    • Working knowledge of ticketing systems, Zendesk, Freshdesk, etc.
    • Multi-tasking skills (actively listening to customer questions, answering questions, registering issues, and finding the solution at the same time).

    Company offers:

    • Stable employment on the basis of a full-time job contract;
    • Competitive salary;
    • The friendly and supportive atmosphere among colleagues;
    • Participation in forums and conferences for knowledge improvement;
    • Prestigious office in Vilnius city center.
    Apply now
    Attach your CV in English and we will get back to you!

      Payment specialist

      Lithuania, Vilnius

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      We are looking for a payment specialist, who will be able for:

      • Monitor systems: SEPA, SWIFT payments;
      • Investigate local/International payments;
      • Make Nostro accounts reconciliation;
      • Process outgoings/incomings Currency/SEPA payments;
      • Change operational limits;
      • Prepare SWIFT/XML copies;

      Requirements:

      • Bachelor’s degree in Economics, Finance and Accounting or final year student.
      • English language skills (upper-intermediate in both written and verbal communication skills).
      • Organization Skills and Time Management Skills (self-motivated, proactive and able to work both within a team and independently).
      • Computer Skills (Good skills with Microsoft office).
      • Attention to Detail (quick orientation, accuracy, thoroughness).
      • Deadline-Oriented.
      • Confidentiality.

      Company offers:

      • Stable employment on the basis of a full-time job contract
      • Competitive salary
      • Friendly and supportive atmosphere among colleagues;
      • Participation in forums and conferences for knowledge improvement;
      • Prestigious office.
      Apply now
      Attach your CV in English and we will get back to you!

        Customer Support Team Lead

        Lithuania, Vilnius

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        Job description:

        • manage the support team of 2-3 members;
        • monitor the KPIs of the team, the quality of service and the correctness ofresponses to customers;
        • ensure that every customer is efficiently onboarded and gets an answer to all their doubts;
        • creation of procedures;
        • create a healthy climate in the team and increase productivity;
        • form a team, participate in the hiring process, if it is needed;
        • automate and improve workflows;

        Requirements:

        • advanced/proficient English and Lithuanian (good or advanced Russian level);
        • at least 1+ years of experience as Customer Support department at the Banking or Financial sector;
        • at least 1+ years of experience in Team Lead position;
        • organizational and management skills, excellent communication skills;
        • experience in optimizing processes and increasing the efficiency of used resources;
        • ability to organize and plan the work of the department;
        • experience with Zendesk software products and services;
        • experience in creating processes within the support team;
        • stress resistance and business orientation.

        We offer:

        • stable employment on the basis of a full-time job contract;
        • competitive salary;
        • friendly and supportive atmosphere among colleagues;
        • participation in forums and conferences for knowledge improvement;
        • prestigious office in Vilnius city center.
        Apply now
        Attach your CV in English and we will get back to you!

          Head of digital Marketing

          Lithuania, Vilnius

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          Now we’re looking for a skilled, initiative and attentiveness Head of Digital Marketing Department with a strong grasp of latest marketing tools and trends. Our ideal candidate is able to combine creativity and analytical mindset to create captivating marketing campaigns, raise brand awareness and turn our goals into conversions and new loyal clients. You will have the opportunity to use and improve your skills in generating demand for B2B and B2C services and boosting the company’s growth.

          Responsibilities:

          • Create and execute digital marketing strategy to generate sales leads
          • Increase brand awareness by effectively managing online brand campaigns
          • Develop landing pages and other promo materials to support all marketing campaigns and initiatives
          • Build and manage company’s social media profiles and presence (Facebook, LinkedIn, Twitter, Instagram)
          • Create content strategy and coordinate content writers’ work
          • Optimize and continuously improve the website according to the latest SEO standards
          • Gather and analyze website statistics using various analytical tools
          • Plan and perform other marketing activities on demand.

          Qualifications:

          • 3-5+ years of experience within a marketing team (banking or IT sector as a plus)
          • Excellent copywriting skills is a must
          • Advanced level of written and spoken English is a must
          • Experience working with designers, developers and content managers. The ability to speak the same language with them
          • Excellent knowledge of website analytics tools like Google Webmaster Tools and Google Analytics
          • Experience working with Google Ads, Facebook Ads
          • Experience working in an outsourcing company would be a big plus
          • Excellent organizational, analytical, and communication skills.

          We offer:

          • Stable employment on the basis of a full-time job contract;
          • Friendly and supportive atmosphere among colleagues;
          • Participation in forums and conferences for knowledge improvement;
          • Prestigious office.
          Apply now
          Attach your CV in English and we will get back to you!

            Didn’t find a match?

            If you haven’t found the position you were looking for, submit your CV and we will contact you as soon as there is an opening.