Short Forms Guidelines

Step 1

Base information

The following fields are displayed to be filled by the user:

First name
Last name
Email
Phone number

Email address should be unique in the Satchel system, so if you already have a registered account in Satchel please use a different email address

Step 2

Start verification

The next step is to proceed with the remote verification on your device. To do that you need to click “Start verification” button

Step 3

Consent and instructions

Before starting verification, access to the laptop/phone camera should be granted and then “Terms and conditions” should be reviewed and marked as accepted by clicking the “I Agree” button.

Step 4

Document scanning

There are two options for the document scanning:

Passport
ID card

ID card or International passport scanning are accessible only for EU citizens.
International Passport only must be used by non-EU citizens.

After the document type is selected, scanning page opens and the document has to be presented to the camera according to the instructions displayed on the screen.

Step 5

Face scan

Next step is to scan the face so the system can verify the consistency with the document scan, provided on the previous step.

Interactive guidance is displayed on the page as well

Step 6

Questionnaire

After the scanning phase is done, there are additional answers that have to be provided in order to complete the verification process.

Step 7

Review the answers before submission

Once the questionnaire fields are filled and submitted, there’s a chance to review all the answers provided and make any potential edits if required.

Step 8

Verification success

At this point the verification process is completed and the registration request is sent to the Satchel platform for the compliance review and final approval.

Confirmation email is sent to your email address, provided on the first step of the form.

Step 9

Email confirmation

After the Welcome email is received, use the link provided in the first step in order to set a password for accessing the Client Office.

You can also find Satchel mobile application download links in the welcome email.

Step 10

Set up password

Please follow the instructions on the “Setup Password” page in order to create a password.

Step 11

Access to Satchel mobile application

Access Satchel Client Office from the mobile application using the email address and created password.

Step 12

Awaiting approval

Registration and verification processes have been completed and the account application review is currently in progress. You will receive further notification with the review results to your email address.