Help center
Below you will find all the necessary contacts for any general or emergency issues.
Customer support
Working hours:
Monday – Friday
9 AM – 18 PM (GMT+2)
We are here to help you
+370 5214 1818
support@satchel.eu
Sales
Working hours:
Monday – Friday
9 AM – 18 PM (GMT+2)
Feel free to contact us
+370 5214 2278
sales@satchel.eu
For financial institutions
icbu@satchel.eu
Marketing and PR
marketing@satchel.eu
General questions
info@satchel.eu
Complaints
If you would like to report a complaint, please send us all the details related to it. The incident will be thoroughly analysed by our Complaint Department. We will make sure to undertake all the necessary measures to prevent this situation from happening again.
1
Fill in a complaint form
2
Send the form to us
3
Your complaint will be reviewed shortly
Leave feedback or suggestion