Accounts
Products
Unique Solutions
Blog and News

Help center

Below you can find all the necessary contacts for any general or emergency inquiries.

Customer support

Working hours:

Monday – Friday
9 AM – 18 PM (GMT+2)

+370 5214 1818

[email protected]

Sales

Working hours:

Monday – Friday
9 AM – 18 PM (GMT+2)

+370 5214 2278

[email protected]

For financial institutions

[email protected]

Marketing and PR

[email protected]

General questions

[email protected]

For public authorities and law enforcement agencies

[email protected]

Other matters regarding fraud or AML/CTF

[email protected]

Head Office
Geležinio vilko g. 18A,Vilnius,
LT-08104, Lithuania

Careers

Join Satchel team and make your impact in the fintech industry with us.

Frequently asked questions (FAQ)

Find simple answers to complex problems.

Complaints

If you would like to report a complaint, please send us all the details related to it. The incident will be thoroughly analysed by our Complaint Department. We will make sure to undertake all the necessary measures to prevent this situation from happening again.